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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Tom Mass

June 23, 2023

5  out of  5 rating by Tom Mass
"Luis is great!"

Lourdes Castro

May 19, 2023

5  out of  5 rating by Lourdes Castro
"Jackie was extremely helpful and provided excellent customer service. Her assistance was truly appreciated."

Jen Villazana

May 15, 2023

5  out of  5 rating by Jen Villazana
"Norma was so patient and helpful with questions I had regarding my policy. I definitely recommend to friends and family. Thank you for your great customer service! 10/10"

Victor Arteaga

May 10, 2023

5  out of  5 rating by Victor Arteaga
"Great customer service! Very knowledgeable staff."

Gerardo Arroyo

May 10, 2023

5  out of  5 rating by Gerardo Arroyo
"Luis and his staff are top notch! Great and easy to work with. They take care of all my needs. They are like a good neighbor!"

Ariana Magana

May 9, 2023

5  out of  5 rating by Ariana Magana
"The whole team is great, but my go-to is always Norma! Always goes above and beyond my expectations. Very attentive. Highly recommend her."

sharon hofling

May 9, 2023

5  out of  5 rating by sharon hofling
"I feel completely comfortable recommending anyone to Norma that needs a loyal and honest insurance agent. Reliable and dependable. The perfect example of an organized, persistent and caring insurance agent every single time. I have a question or concern Norma has responded to me immediately with a solution and has created no difficulties. I do not write many reviews, but this office definitely deserves one. Thank you."

Patricia Balderas

May 9, 2023

5  out of  5 rating by Patricia Balderas
"(Translated by Google) Norma Meda is one of the best agents I've ever met. His professionalism, kindness, availability and excellent customer service are simply extraordinary. Respond to all questions, calls, and emails as attentively and promptly as possible. Definitely, 100% recommended. (Original) Norma Meda es de las mejores agentes que he conocido. Su profesionalismo, amabilidad, disponibilidad y excelente servicio al cliente, son simplemente extraordinarios. Responde a todas las preguntas, llamadas y correos electronicos de la manera más atenta y rapidamente posible. Definitivamente, 100% recomendada."

Manny Reynoso

May 9, 2023

5  out of  5 rating by Manny Reynoso
"Norma’s has been the best agent. I’ve had and continue to have policies with Luis’s agency. A+++ service each time you call or go into the office. I’ve gladly referred family and friends and continue to be a satisfied customer. Thanks for your hard work!"

Carmelo Meda

April 25, 2023

5  out of  5 rating by Carmelo Meda
"Very helpful and professional! I highly recommend. All staff are very polite and break things down for you if you are having trouble understanding anything. If you leave a bad review that just means you are the problem not them ! 😊 thank you guys once again for my life policy! The best prices!"

Franki Monterroso

April 18, 2023

5  out of  5 rating by Franki Monterroso
"(Translated by Google) Excellent company 👍 (Original) Excelente empresa 👍"

jackelyn López Lara

April 18, 2023

5  out of  5 rating by jackelyn López Lara
"(Translated by Google) Excellent attention and guidance, I appreciate all your help!!! Luis Requena - State Farm Insurance Agent Super recommended!!! (Original) Excelente atención y orientación les agradezco toda su ayuda!!! Luis Requena - State Farm Insurance Agent Súper recomendados!!!"


January 30, 2023

1  out of  5 rating by S SS
"They quote you some one month and then add 300 another month"

Yahaira Serrano

December 11, 2022

5  out of  5 rating by Yahaira Serrano
"Loving staff. Thanks to Jacky for helping me with my life policy :)"

David Khoshaba

December 7, 2022

1  out of  5 rating by David Khoshaba
"Had to switch agents based off the lack of communication and disregard for customer concerns from the entire office. Luis Requena would rather just give you a list of other agents to go to and pick from as opposed to fixing/resolving any issue. Customer service, professionalism, passive aggressive comments, and belittling customers over the phone needs to be addressed. Unfortunately, I could not give 0 stars.."

Brodie Hanley

December 7, 2022

1  out of  5 rating by Brodie Hanley
"Probably the worst insurance Agent or office. Terrible communication, professionalism, and overall customer service needs to be addressed."

Julio Mendez

November 17, 2022

5  out of  5 rating by Julio Mendez
"This has been my best experience with any insurance group or office. Always friendly and always ready to help."

Susana Garcia

October 5, 2022

5  out of  5 rating by Susana Garcia
"Nice staff! Great customer service!"

Geeked Master

May 17, 2022

5  out of  5 rating by Geeked Master
"Thank you so much for helping me with my new policy and all my questions!"

cheo de la roca delgado

May 16, 2022

5  out of  5 rating by cheo de la roca delgado
"Exelente servicio muy amable todo su personal. 100 % recomendado (Translated by Google) Excellent service very friendly all your staff. 100% recommended"


May 16, 2022

5  out of  5 rating by LMB BARRETO
"friendly staff and great service...very helpful...any question i have are answered right away would highly recommend to freinds and family and acquaintances"

Gabriel Castañon

May 16, 2022

5  out of  5 rating by Gabriel Castañon
"buen servicio muy responsables y respetosos recomiendo a mi familia y amigos (Translated by Google) Good service, very responsible and respectful. I recommend it to my family and friends."

Francisco Monroy

May 16, 2022

5  out of  5 rating by Francisco Monroy
"Buen servicio, ayudan cuándo no entiendo algo recomendado al cien porciento (Translated by Google) Good service, they help when I don't understand something, one hundred percent recommended"

Benitoe 18

May 16, 2022

5  out of  5 rating by Benitoe 18
"Great service, outstanding, and reliable would definitely recommend this service to any of my friends and family."

Luis Hernandez

May 2, 2022

5  out of  5 rating by Luis Hernandez
"I have been coming to luis and his team for years , great people to work with. I have had a few incidents and questions and i have always gotten fast response’s. Definitely recommended!"